Treatment Coordinator

Location: Redmond, WA
Date Posted: 05-12-2017
Gentle Dental is seeking an experienced Treatment Coordinator whose passion is making things happen. Patients want to know three things: “What do I need?” “Why do I need it?” And most importantly these days, “How much will it cost?” Our Treatment Coordinators are multitasking superheroes who steer our patients towards the treatment they need and offer them a financial roadmap. Are you talented, highly motivated, hardworking and passionate about your career? If so, Gentle Dental is looking for you!

Duties & Responsibilities: 
Assist Orthodontist and Periodontist patients 
- Travel between multiple practices 
- Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
- Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
- Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
- Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.
- Manage consultation reports and progress.
- The ability to complete all tasks and duties assigned to front office personnel.
- Actively participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals.
- Perform other duties as assigned.

Qualifications: 
- A minimum of 2 to 5 years Dental front office experience.
- Specialties experience with Orthodontics.
- Must have excellent verbal and written communication skills.
- Computer literate a must (QSI experience is a plus).
- Specialties experience with Periodontists, Oral Surgeons, and Pediatric Dentist's is a plus

Benefits include: medical, dental, vision, life insurance, 401K plan, PTO, CE credits, and career opportunities to advance with the company.
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