Treatment Coordinator

Location: Peoria, AZ
Date Posted: 08-11-2017
At Gentle Dental, our Treatment Coordinators guide patients through their dental treatment by providing a game plan based on diagnosis, financial guidance and available options, and top notch customer service. A successful Treatment Coordinator will communicate the benefits of a proposed treatment plan and the risks of delaying diagnosed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!

Duties & Responsibilities: 
- Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
- Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
- Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
- Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.
- Manage consultation reports and progress.
- The ability to complete all tasks and duties assigned to front office personnel.
- Actively participate as a contributing member of the office staff team to achieve patient satisfaction and office production goals.
- Perform other duties as assigned.

Qualifications: 
- A minimum of 2 to 5 years Dental front office experience.
- Must have excellent verbal and written communication skills.
- Computer literate a must (QSI experience is a plus).
- Specialties experience with Periodontists, Oral Surgeons, Orthodontists, and Pediatric Dentist's is a plus

Benefits include: medical, dental, vision, life insurance, 401K plan, PTO, CE credits, and career opportunities to advance with the company.
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